Frequently Asked Questions
What is therapy?
Therapy is an opportunity to discuss issues that are important to you as the client while having a trained objective person (therapist) help work through not only the current situation but in dealing with similar situations in the future. Therapy can be about one specific problem, multiple problems, issues from the past, as well as present and future issues. Therapy is a collaborative process, and requires an active role from both the client and the therapist for change to occur.
Is A&M Christian Counseling affiliated with Texas A&M University?
No. We share a love of the Bryan-College Station area, but A&M Christian counseling and Texas A&M University are two separate entities.
Am I allowed to switch to a different counselor after starting therapy?
Yes. All of the counselors at A&M Christian Counseling center are professionally trained and want you to receive the counseling that best fits your needs. If you determine that the initial counselor you are paired with is not the best fit for you, please call the office at 979-703-1808 to let the office manager know that you would like to work with a different counselor.
Can I request that we do not discuss faith as a part of the counseling process?
During your sessions, you can ask your counselor to include spiritual and Christian elements into the therapy as much or as little as you want. Your counselor wants you to feel comfortable in the counseling space, so all it takes is a conversation to let them know what your preferences are regarding spiritual elements in counseling.
Do you only serve students?
We gladly serve clients of a wide range of ages at A&M Christian Counseling, starting from as young as 5, all the way to retiring age and beyond. We serve college students as well as other members of the surrounding community.
What is a parent-only meeting?
If you are starting family counseling or counseling for a child, your therapist might request that you have a parent-only meeting with them first before bringing your child or family to the counseling sessions. This allows the counselor to better understand your family and your perspective on why you are seeking counseling, and can help them keep you informed about the counseling process and treatment plans.
Do you accept insurance?
We do not accept insurance. Our fees are based on a sliding scale according to your yearly family income. More information about our fees and billing policies can be found under the Fees and Insurance tab of the website.
How long does the intake process take?
Our goal is to get you scheduled efficiently. The first step in the scheduling process is to have you fill out a set of intake forms, which we will send to you in an email. The link in the email expires after 24 hours, so we ask that you please fill out the forms within that time. Once the forms are completed, you will submit the forms and they will be returned to us. Once we have the forms returned, our clinical director will review the forms and determine which counselor to pair you with. Each counselor is able to set their own hours, so we work to respect their schedules while accommodating your availability. If your availability lines up with an open time slot with the selected counselor, we will likely be able to schedule you for the following week. If you would like to start the counseling process and receive the intake forms, please call the office at 979-703-1808.
What is your cancellation policy?
We ask that you notify us at least 24 hours in advance when you need to cancel an appointment, but we understand that unexpected schedule conflicts can occur at the last minute. If you cancel your appointment and do not provide us with adequate notice, you may be charged the cancellation fee. Assigning the cancellation fee is at the discretion of your counselor. When you need to cancel or reschedule, please call the office at 979-703-1808 to let the office manager know.
How often are appointments scheduled?
Appointments may be scheduled every week, every other week, once a month, or on an as-needed basis. The frequency at which you have your recurring appointments will depend on your needs as well as the availability of your counselor.
What is Telehealth?
Telehealth is our HIPPA compliant secure video service that allows us to conduct counseling sessions remotely.
